3,300+ carriers, tracked automatically from Shopify. Fewer disputes, fewer “Where is my order?” emails.
See what your customer sees in:
3,300+ carriers·Synced with Shopify·Every language
Parcelgrove recognizes 3,300+ carriers from the tracking number alone, from the overseas consolidator to the last-mile courier. When a parcel changes hands on the way, tracking follows it. Nothing to enter, nothing to map.
A customer who knows where their parcel is doesn't email support or open a dispute. Parcelgrove tells them at every step, and keeps a complete, timestamped history of every shipment so you can answer fast when a claim comes in anyway.
Your customers track their parcel on your store, not on an unknown carrier's site. They read every step in their own language, see a clear delivery date and get emails in your brand's name. Nobody has to ask where their order is.
On orders shipped from overseas, dropshipping mode switches on by itself: origin carrier hidden, departure city removed, Chinese tracking number masked, every step rewritten in neutral terms and in your customer's language. Your domestic shipments stay fully detailed.
Once installed, Parcelgrove works without you: you fulfill in Shopify, it handles the rest.
Transit times by carrier and by country, on-time deliveries, parcels in exception, tracking page visits: you see who slows down and where things get stuck, and you choose your carriers on facts.
Seamless, set up in a couple of clicks from the app.
From Shopify, in one click. Your fulfilled orders flow in on their own.
It's created for you, and a guide shows where the block goes in your theme.
Pick the steps to announce and let Parcelgrove keep your customers posted.
To try Parcelgrove on your first shipments.
$0/ month
Up to 50 parcels per month
Get started
No credit card
What's included:
For stores that ship every week.
$10/ month
200 parcels per month
Get started
Free 7-day trial
Everything in Free, plus:
For stores that ship every day.
$29/ month
500 parcels per month
Get started
Free 7-day trial
Everything in Essential, plus:
For established brands and high volumes.
$89/ month
1,000 parcels per month
Get started
Volume pricing up to 150,000
Everything in Professional, plus:
No. The app creates the tracking page and gives you a block to place from the theme editor. A built-in guide walks you through the setup in a few minutes.
A clean journey: neutral steps, translated into their language, with no origin carrier name and no departure city. Dropshipping mode switches on by itself for the orders concerned.
On the Free plan, the first 50 parcels of the month are tracked until delivery; the next ones wait for the following month. On a monthly paid plan nothing stops: each extra parcel costs $0.05 on your Shopify bill. On yearly billing, just move up a tier.
Parcelgrove sends tracking events to your account and your flows send the emails as usual. You can also let Parcelgrove send its own.
An email in your store's name announces the upcoming Trustpilot invitation, and the invitation itself comes from Trustpilot. Your customer never sees the Parcelgrove name.
Only what tracking and notifications need: name, email, destination city. Never the phone number. Everything is purged at the latest 48 hours after the parcel's tracking ends.
Setup takes a few minutes: the page creates itself, the block drops into your theme, and your emails switch on one by one.
Install on ShopifyFree up to 50 parcels a month, no credit card.
